Wednesday, March 28, 2007

Thanks for your good service and delicious product!

I wanted to thank you for the "Lobster Gram Deluxe Dinner" I received from my friend Theresa, in honor of my 40th birthday! I very much appreciated the fact that there were no PRICES available to me, no matter how hard I looked! I know that sounds kind of goofy, but I will certainly keep that in mind when I send a gift to someone next time a special occasion comes along. By the way, the taper and holder were a very nice touch! Something special that I didn't expect, but was quite pleased to discover. I was also relieved to find out that lobsters cannot "scream". (I had been told that several times today by various clients.) Good note in your "cooking guide". Makes me feel a WHOLE lot better. Again, thanks for your good service, and delicious product!
Robin Davis-Yates

We LOVE Lobster Grins!

These are the lobsters my Mom has been dreaming of! Thanks for making her 84th birthday a memorable one - and for making ME look like a hero!!! Fun & delicious! Here's "the Miller Girls" in all their glory, with our best "We LOVE Lobster grins!!!
Sue Miller, aka Lobster Girl

Tuesday, March 20, 2007

The birthday party was a smashing success

Lobster Gram Customer Review of Lobster Tails
The birthday party was a smashing success. The first time any of us had all the lobster we wanted to eat. I used the preparation guide you furnished with the Giant New Zealand Tails and followed directions exactly. A very nice thing to have, even if you have prepared lobster before. Living in the middle of the country in a very small community makes the opportunity of using your service a very attractive choice. I appreciate your interest in my business and shall plan to use your service again in the future.
Reed A. Bennett, CHA Executive Chef, Retired

Thursday, March 15, 2007

My husband was in awe of yout 20-24 oz Maine Lobster Tails!

As you can see, my husband Rollie was in total awe of your 20- to 24-oz Maine Lobster tail for his 78th Birthday! They were absolutely beautiful and a real Treat!...Any experience at 78 should be a great and Thankful Experience! We had fun & enjoyed some Champagne too!"
Judy Ulrich

Wednesday, March 7, 2007

Everything we ordered was perfectly fresh and absolutely delicious too

Review of Dungeness Crab from Lobster Gram
So many customers take the time to complain, but not extol, so I wanted to make sure I let you know what a fabulous experience we had with our first order. We heard about you through our Discover rewards program...I went to school in Boston, and have long missed REAL seafood, so I was excited to see your company was based in Maine. Everything arrived exactly on the date planned and was packaged very well. We can't get Dungeness crab very readily here...Everything we ordered was perfectly fresh and absolutely delicious too. You could never tell anything was frozen. I do have one "complaint" - those crabs were so huge that I had to cook them one at a time because I didn't have a big enough pot to hold them all at once. It was the best Dungeness crab we ever had. Being able to choose the date of arrival and track the shipment are great options. A very nice touch to include cooking/cracking instructions; they helped immensely...Thank you for providing both superior products and superior service. We will definitely be repeat customers...and soon!
Christina Lindberg

Your Customer Service is Absolutely the BEST!

Live Lobster Gram Review
Your customer service is absolutely the BEST!!!! I order the Lobsterpalooza dinner for Valentine's Day for my husband and 2 boys. It was our second annual Valentine's Lobster Gram (and definitely plan on it being a long tradition)! ...There were weather delays but your customer service rep called two times to answer my questions. We are business owners and truly appreciate good customer service - since that is what it is all about!
Kathleen Schacht

Monday, March 5, 2007

The food is absolutely amazing

I've been a customer of Lobster Gram for about 5 or 6 years now. I just wanted to let you know what a great job you are doing. The food is absolutely amazing (the best clam chowder in the world!!), and your customer service people are always so polite and helpful. I always recommend you guys to friends and family. I think this is the very first time I've felt the need to let a company know just how good a job they are doing!!! Keep doing what you're doing!!!
Michael Costello