Friday, December 14, 2007

You made my parents' holiday season

I wanted to drop you a quick note to say "thank you" and you made my parents' holiday season. I'm the one that ordered the box of matches with the Deluxe Lobster Gram. My parents called right after they received their package. They loved the quality and taste of the lobsters and the following day my grandfather made stock out of the shells and leftovers and made a lovely potato soup. Thank You so much for making me look good in my parents' eyes.
Chrissie van Tol

Sunday, August 19, 2007

It was worth every cent!

I have heard your product promoted on WGN radio for years, and wanted to do something special for my mom and dad's 48th anniversary so I sent them a live Maine Lobster & Fillet Mignon package. They don't go out to eat very often, and since it's been so horribly cold & snowy in their area, I thought it would be fun. On delivery day the weather was awful. At 4:30 Mom put a frozen pizza in the oven. The FedEx driver came about 5:30 as they were eating their supper... so they had to wait until the next day to enjoy their lobsters. My mom was so excited when she opened the box. She could not get over how beautifully everything was packed and thoughtfully included. She called me 3 times before they even took a bite! "Did I tell you there was a fresh lemon in there?" she said on call #2. Call 3: "The crystal candle holder is so beautiful, and they even put matches in the box! Can you believe that???" They ate the lobster (saved the steaks and bisque) and said it was excellent. My dad is pretty easy to please. Mom is fussier - very classy lady. They're both economical and I about fell over when mom said, "I know that must've cost a pretty penny... but it was worth every cent. I don't know when we ever enjoyed something more, and opening those boxes was better than Christmas." Thank you for helping me celebrate their love and commitment and making their anniversary a truly special occasion. Please pass my thanks along to the whole team for the quality, thought, and TLC. I will definitely order again and pass this idea along to others. It is a perfect gift.

M. Zimmer

Our LiveLob dinner was OUTSTANDING!

Wow, our Live Lob dinner was OUTSTANDING! Thank you so much! It was packaged so well, and I really appreciated all of the easy directions. The fillet actually does melt in your mouth! I'm also sending in a comment card to thank you, again. If you ever need us to spread the good word about Live Lob here in Omaha, please don't hesitate to let me know!
Deanna Marcelino

Monday, August 13, 2007

I Loved my Lobster Gram!

Just wanted to send a note to tell you I LOVED my lobster gram. I received the Lobster-licious Gram. The food was absolutely the best. I haven't enjoyed a meal that good since I left Maine 20 years ago. Made me home sick for New England food! Thank you for the great service!
G. Clanton

Wednesday, August 1, 2007


I've been getting your magazine for 3 YEARS!!!! and hoping some day I would be able to purchase one of your GIANT LOBSTER TAILS. Well this year Meredith ordered us 2 of the 20-to-24 oz. lobster tails. I NEVER DREAMED it would be that was soooooooo exciting to receive, and the shipping was awesome. I was SO HAPPY!!! It was so big I ate half last night and half tonight. I want to let you know how AWESOME THEY ARE!!!
My grandkids know I love lobster, so for my birthday last year they bought me the lobster oven mitts, apron, hat, plate holders, etc. I told them I was going to save them for the very special lobster tail for "Grandma Tina" and this was it. Thank you for being true to your word. They were soooooo unbelievably good!!!! My grandkids had such a laugh over my attire for the pics, I had Meredith wear the outfit too.
Tina Childers

Thursday, June 21, 2007

It was as good as any fine resturant!

Our son, Thomas, sent us the Lobsterpalooza package as a Father's Day gift. My husband and I had the most wonderful dinner last night! It was as good as any fine resturant! My husband likes only the freshest seafood and this was by far some of the VERY freshest! I really can't tell you which was the better side dish: he liked one, I liked the other. We both enjoyed the bisque and the lobster was wonderfully delicious! The cooking instructions were extremely helpful, since I had never cooked fresh lobster before. Needless to say the chocolate cake was a wonderful finish to a great meal! Just wanted to let you know your shipment from up north made it all the way to south Texas and was enjoyed by two very lucky people! We look forward to ordering in the future. Also our son found out about your product on two different radio talk shows---good advertising!!
- Mrs. T. Talbott

I would definitely order from Lobster Gram again

I can't tell you how great this lobster was; it tasted like it came right out of the water. I received 2 one-pounders. They were so meaty and very sweet. I would definitely order from Lobster Gram again. What a wonderful birthday gift this would be for anyone that loves lobster. Lobster gram is great. Thanks again!!!

Wednesday, June 20, 2007

Thanks for making my Dad's day!

I wanted to pass along a note from my father! I sent him lobsters and steaks for Father's Day. Here's his note: " Thanks for the really great food stuff. The lobsters and steaks were a great treat but the chowder and crab cakes were the best I ever had. I've had crab cakes before but was never overly thrilled. These were all crab meat and really good. Thanks for the feast." Thanks for making my Dad's day!
- K Owens

Sunday, June 17, 2007

What a wonderful idea this is!

I ordered the Boston Party Gram Lobster Dinner for Father’s day. My parents called twice to tell me how wonderful the dinner was (there was SO much food, they were still eating it 2 days later!!). Not only have they commented on how wonderful everything tastes but they were very impressed with the packaging, which was beautiful, and all that is included for eating. I read about the company in the June issue of Reader's Digest – knowing what a lobster fan my dad is, I decided to try it. Had I not read the article, it would never have occurred to me to ship lobsters to my father! What a wonderful idea this is. I was impressed with the pricing – It would have cost me the same amount (or frankly more) to have taken my father to a restaurant and ordered the same food! My father was completely surprised and very grateful for the wonderful dinner I was able to send to him for Father’s day. I have not only recommended your company to several people but will definitely use you again.
Thank you !
F. Mertins

Saturday, June 16, 2007

He can not thank me enough for this great gift

I would just like to say thank you for all your help. I placed a Live Lobster order for my dad for father's day and he cannot thank me enough for this great gift. He said the seafood was outstanding and so fresh that this was the best seafood he has had in a very long time. Again, thank you for making my dad's special day a memorable one.
- D .Reff

Friday, May 25, 2007

Everything exceeded our expectations!

With a gift certificate our daughter had given us during the holidays, we ordered one of your packages with a variety of items – Lobster Tails, Bisque, Lobster Cakes, Ravioli, and Chocolate Cake. Everything exceeded our expectations and was absolutely delicious! Your products and service are excellent, and we are recommending your company to our friends and family. Just wanted to let you know how pleased we are, and that we will definitely be ordering again in the future!
Thomas and Susan Hart

Monday, May 7, 2007

You Have a Wonderful Service

"I was raised in St. Louis, MO. My mother was born and raised in Bangor, Maine. Her family owned the Red Lion Restaurant (Miller's). I now live in Texas and I send her the “Maine to Manhattan” Lobster Gram, delivered to St. Louis every year for Mother’s Day (and my brother sent her a birthday Lobster Gram). You have a wonderful service and I receive thanks from my father every year about how easy I just made his week...keep up the great service...they tell me everything they need for a great experience is in the package...thank you very much".
Tony Myer

Wednesday, May 2, 2007

They received 1lb lobstes today and they are ecstatic!

This is the 1st time I have ever used your service. I got a lobster gram for my parents’ 43rd anniversary. They received the 1-pound lobsters today and they are ecstatic about getting them. They moved from NY to Las Vegas, and now live in Texas and it has been a very long time for my parents to eat Maine Lobsters. They arrived alive and well. This was one of the best ideas out there. I am so glad I had found this site. It is definitely something I will use again and tell people about. Regards,
Debbie Turek

Saturday, April 14, 2007

I have purchased many lobsters from Lobster Gram

I have purchased many Lobsters from Lobster Gram. It's amazing how fast they were delivered and how alive they were when they arrived. I'm not a novice connoisseur of seafood; I've probably eaten over 1,500 lobsters in the past 55 years. I also build custom scratch-built model boats and thought you might enjoy this picture.
Jim Ryan

Tuesday, April 10, 2007

Thank you all for the amazing service

Thank you all for the amazing service and great quality product. After having our delivery attempted on Valentine's Day and being disrupted by a winter storm, we were more than excited to have gotten our shipment of the Live Maine Marvel Deluxe Dinner on Friday. Thank you all again. We look forward to ordering from you again, and very soon!!
Dan and Samantha Sharpe

Thank you all for the amazing service

Thank you all for the amazing service and great quality product. After having our delivery attempted on Valentine's Day and being disrupted by a winter storm, we were more than excited to have gotten our shipment of the Live Maine Marvel Deluxe Dinner on Friday. Thank you all again. We look forward to ordering from you again, and very soon!!
Dan and Samantha Sharpe

Wednesday, March 28, 2007

Thanks for your good service and delicious product!

I wanted to thank you for the "Lobster Gram Deluxe Dinner" I received from my friend Theresa, in honor of my 40th birthday! I very much appreciated the fact that there were no PRICES available to me, no matter how hard I looked! I know that sounds kind of goofy, but I will certainly keep that in mind when I send a gift to someone next time a special occasion comes along. By the way, the taper and holder were a very nice touch! Something special that I didn't expect, but was quite pleased to discover. I was also relieved to find out that lobsters cannot "scream". (I had been told that several times today by various clients.) Good note in your "cooking guide". Makes me feel a WHOLE lot better. Again, thanks for your good service, and delicious product!
Robin Davis-Yates

We LOVE Lobster Grins!

These are the lobsters my Mom has been dreaming of! Thanks for making her 84th birthday a memorable one - and for making ME look like a hero!!! Fun & delicious! Here's "the Miller Girls" in all their glory, with our best "We LOVE Lobster grins!!!
Sue Miller, aka Lobster Girl

Tuesday, March 20, 2007

The birthday party was a smashing success

Lobster Gram Customer Review of Lobster Tails
The birthday party was a smashing success. The first time any of us had all the lobster we wanted to eat. I used the preparation guide you furnished with the Giant New Zealand Tails and followed directions exactly. A very nice thing to have, even if you have prepared lobster before. Living in the middle of the country in a very small community makes the opportunity of using your service a very attractive choice. I appreciate your interest in my business and shall plan to use your service again in the future.
Reed A. Bennett, CHA Executive Chef, Retired

Thursday, March 15, 2007

My husband was in awe of yout 20-24 oz Maine Lobster Tails!

As you can see, my husband Rollie was in total awe of your 20- to 24-oz Maine Lobster tail for his 78th Birthday! They were absolutely beautiful and a real Treat!...Any experience at 78 should be a great and Thankful Experience! We had fun & enjoyed some Champagne too!"
Judy Ulrich

Wednesday, March 7, 2007

Everything we ordered was perfectly fresh and absolutely delicious too

Review of Dungeness Crab from Lobster Gram
So many customers take the time to complain, but not extol, so I wanted to make sure I let you know what a fabulous experience we had with our first order. We heard about you through our Discover rewards program...I went to school in Boston, and have long missed REAL seafood, so I was excited to see your company was based in Maine. Everything arrived exactly on the date planned and was packaged very well. We can't get Dungeness crab very readily here...Everything we ordered was perfectly fresh and absolutely delicious too. You could never tell anything was frozen. I do have one "complaint" - those crabs were so huge that I had to cook them one at a time because I didn't have a big enough pot to hold them all at once. It was the best Dungeness crab we ever had. Being able to choose the date of arrival and track the shipment are great options. A very nice touch to include cooking/cracking instructions; they helped immensely...Thank you for providing both superior products and superior service. We will definitely be repeat customers...and soon!
Christina Lindberg

Your Customer Service is Absolutely the BEST!

Live Lobster Gram Review
Your customer service is absolutely the BEST!!!! I order the Lobsterpalooza dinner for Valentine's Day for my husband and 2 boys. It was our second annual Valentine's Lobster Gram (and definitely plan on it being a long tradition)! ...There were weather delays but your customer service rep called two times to answer my questions. We are business owners and truly appreciate good customer service - since that is what it is all about!
Kathleen Schacht

Monday, March 5, 2007

The food is absolutely amazing

I've been a customer of Lobster Gram for about 5 or 6 years now. I just wanted to let you know what a great job you are doing. The food is absolutely amazing (the best clam chowder in the world!!), and your customer service people are always so polite and helpful. I always recommend you guys to friends and family. I think this is the very first time I've felt the need to let a company know just how good a job they are doing!!! Keep doing what you're doing!!!
Michael Costello

Sunday, February 25, 2007

I am amazed at the quality of this frozen product.

My daughter and her husband sent us a Lobster Gram for Christmas and we ordered them this past week.... First we had some difficulty online, so we called and the young lady we spoke with was extraordinary. I have worked in business where customer service is required, and this young lady had it down. She was very professional, solved our problem immediately and got our order into the system and confirmed. We ordered the "Ship to Shore Gram Steak & Lobster" dinner for two and it arrived precisely on Friday afternoon (via FedEx). I am amazed at the quality of this frozen product. The fillet mignon steaks were so tender you could cut them with a fork. The lobster tails were "out of this world" and the clam chowder was probably the best we ever tasted. We also ordered an additional pound of Snow Crab claws and we took our time and enjoyed a bottle of our favorite wine and savored each and every bite. The instruction book was a nice touch and I loved the humorous approach. I would not hesitate to order from you in the future and I am so glad to have found and experienced your company and wonderful products. Keep up the great work.
Greg Lorentz

Thursday, February 22, 2007

I recommend you to everyone

Lobster Gram Review of the Maine Marvel Gram with Maine Lobster Tails
I called my parents yesterday to wish my mom a Happy Birthday and discovered that they had fixed the full meal on Tuesday. I've never heard them rave so much about food; they so enjoyed their meal, I got to hear about it for 2 hours. Things like "the steak was so tender, you could cut it with a fork" and "the cheesecake was restaurant quality" (my dad said "Cheesecake Factory" quality - and that's saying something). My mom said the lobster was so sweet, it could be fully enjoyed without butter! Wow. So now, I'll have to buy one for myself. I recommend you to everyone. Thanks so much for your great service and attention to quality. These days, people crave companies that operate like this - the "good ole' days."
Tammy James

Tuesday, February 20, 2007

Everything in my order was exceptional!!!

I wanted to drop you a line to tell you how pleased I was with the Deluxe Lobster Gram! I wanted to give my boyfriend something special and memorable as a Valentine's Day gift and he absolutely loved it! He said it was the most thoughtful gift that anyone has ever given him and now he wants to do the same for his daughter's anniversary gift. Kudos to you for making the Lobster Gram available! Everything in my order was exceptional!!! Thanks again!
Diane McKiernan

You helped make our anniversary a very special one

We got our wonderful "Ship to Shore Deluxe" Lobster Gram and enjoyed it on Saturday. What a wonderful product and service you have! You helped make our anniversary a very special one. Great service and a fantastic meal to remember! We wish your company good things in the future and will do our best to spread your name.
Courtney Ternet

Saturday, February 17, 2007

I cooked my steak and lobster to perfection and both my husband and I enjoyed it.

I want to thank you for such a wonderful dinner! I had to put off my Valentine dinner until today - I cooked my steak and lobster to perfection and both my husband and I enjoyed it. We shared our thoughts with neighbors over a bonfire of our dinner. My husband and I are not big eaters so I followed directions to butterfly the steak so we could share it. My clam chowder will be served another day along with the jumbo shrimp. My cheese cake will be served on the 24th for my husband’s 60th birthday

Friday, February 16, 2007

I will highly recommend your company to family and friends!

I ordered a Valentine's meal for the first time using your company. I live in Maryland, and due to the snowy/icy conditions, I was nervous about my package arriving; but it did! My Valentine loved the meal. It was not only fun cooking dinner together, it was all so delicious!! I will highly recommend your company to family and friends! Keep up the good work!
Lori Ranck

Thursday, February 15, 2007

What a FUN gift

Tuesday we received a live Maine Lobster Gram for our birthdays (both my husband's and mine–4 days apart) from our son, Michael Burnett. What a FUN gift. Everything arrived perfect and we had a wonderful dinner...THANK YOU.
Peg Burnett

Wow!!! was it great!

Lobster Gram Review of the Lobster Licious Gram
We had the Lobster-licious gram with two 1-pound lobsters for Valentines! Wow!!! was it great! I heard of your company on the Spike O'Dell show...I ordered the above and watched Fed-Ex as it made its way from Portland Maine to Freeport IL. The order exceeded my expectations by a long shot and the surprise on my husband's face was priceless. We had such fun fixing dinner together last night! It was our 1st Valentines' together as a married couple and made the night extra special. The lobsters were in great shape when they arrived...we weren't very good hosts and threw them in a boiling pot of water. The Clam Chowder was delicious, and filling on a cold winter's night. The White Chocolate Raspberry Cheesecake is to "die for"!! We didn't have room for the Steaks and Crab Cakes and are saving that for another night. Livelob thinks of everything, even down to the towelettes. Thank you so much for making our
night special and we look forward to ordering again! You won't believe how I bragged to my co-workers on the order! Keep up the great customer service!
L. & K. Ocker

Thanks for a great product

Thanks for a great product. We planned our Valentine's Day dinner around the lobsters we ordered and they turned out perfect. You have thought of everything for our lobster kit. My husband was totally surprised and impressed. I knew I'd made the right choice when he said "I only wish I'd thought of it!". We can't wait to order again.
Scott & Becky Ivey

Lobster Gram is on the "O" List!!!

Lobster gram in O magazine

We are thrilled to announce that Lobster Gram is featured in the March 2007 issue of "O" Magazine! We are honored to be the featured gift on page 105 of Oprah's "Favorite Things"! For 20 years, Lobster Gram has strived to be the #1 gourmet home delivery service in the world, and this is just one step closer to achieving that goal! Thank you to everyone who has made Lobster Gram a reality, and a BIG thanks to Oprah, and "O" Magazine!

Sunday, February 11, 2007

Thank you. Absolutely delicious 60th birthday gift for my husband

Thank you. Absolutely delicious 60th birthday gift for my husband. Met all my expectations and believe me we are a "catch 'em and eat 'em" fresh fish family, so our expectations are extremely high! The nice thing is we have more to eat in the near future, so we are already looking forward to it! Love the customer service too. All arrived as requested and it was a great celebration.
Betty Kolinsky

Tuesday, February 6, 2007

OMG......ALL of our parents loved their Lobster Grams

Customer testimonial on the Lobster Gram
OMG......ALL of our parents loved their Lobster Grams. We had two Lobster Grams going to Arkansas and one to North Carolina. Each one said they could not believe how much food there was, and how well packaged with great instructions on how to prepare the foods, and not to forget to mention how absolutely incredibly yummy it all was, right down to the bib's and butter.....thanks so much for making their experiences so great....we will send these to others in the future...not one regret in sending them. Hugs & special "thank you's"
Michael & Kemah Berg

ll of our business with livelob has met and exceeded our expectations

Customer Service at Livelob is to be congratulated for the quick and courteous response to our question... We learned long ago that it is hard to get good service and a good meal when the restaurants are trying to shove as many people through as possible. All of our business with livelob has met and exceeded our expectations and we refer on a regular basis because of the quality and performance. Thanks again for the attention.
Bob & Janice Henderson

Thursday, February 1, 2007

Thank You All, for making each experience superb!!!

I am again awed by the professional and pleasant help offered by all your employees. I have been ordering from you guys for a few years, referring as I go, and all my family & friends have all been pleased with not only the quality of your merchandise, but also the friendliness of all who work for this company! So again I want to say Thank You All, for making each experience superb!!!
A very satisfied customer,
Marie Copsy

Wednesday, January 31, 2007

And the fact that your product is amazing helps too.

I want to thank you so much for your help and your amazing customer service! I have been (and still am) so impressed with your company and your concern for the satisfaction of the customers! And the fact that your product is amazing helps too. Again, thank you for everything. I know my husband and I will be enjoying the filets, crab and lobster tomorrow night when he returns from his deployment! Thank you again!
Stephanie Wright

Tuesday, January 9, 2007

I am now a big fan of your products.

"I recently ordered your Crab Cakes along with your Chocolate Heart Cake. Let me just say! I have eaten many crab cakes over the course of time, and your crab cakes are the best I have ever had. I also love, love, love the Chocolate Heart Cake. I am now a big fan of your products."