Sunday, February 25, 2007

I am amazed at the quality of this frozen product.

My daughter and her husband sent us a Lobster Gram for Christmas and we ordered them this past week.... First we had some difficulty online, so we called and the young lady we spoke with was extraordinary. I have worked in business where customer service is required, and this young lady had it down. She was very professional, solved our problem immediately and got our order into the system and confirmed. We ordered the "Ship to Shore Gram Steak & Lobster" dinner for two and it arrived precisely on Friday afternoon (via FedEx). I am amazed at the quality of this frozen product. The fillet mignon steaks were so tender you could cut them with a fork. The lobster tails were "out of this world" and the clam chowder was probably the best we ever tasted. We also ordered an additional pound of Snow Crab claws and we took our time and enjoyed a bottle of our favorite wine and savored each and every bite. The instruction book was a nice touch and I loved the humorous approach. I would not hesitate to order from you in the future and I am so glad to have found and experienced your company and wonderful products. Keep up the great work.
Greg Lorentz

Thursday, February 22, 2007

I recommend you to everyone

Lobster Gram Review of the Maine Marvel Gram with Maine Lobster Tails
I called my parents yesterday to wish my mom a Happy Birthday and discovered that they had fixed the full meal on Tuesday. I've never heard them rave so much about food; they so enjoyed their meal, I got to hear about it for 2 hours. Things like "the steak was so tender, you could cut it with a fork" and "the cheesecake was restaurant quality" (my dad said "Cheesecake Factory" quality - and that's saying something). My mom said the lobster was so sweet, it could be fully enjoyed without butter! Wow. So now, I'll have to buy one for myself. I recommend you to everyone. Thanks so much for your great service and attention to quality. These days, people crave companies that operate like this - the "good ole' days."
Tammy James

Tuesday, February 20, 2007

Everything in my order was exceptional!!!

I wanted to drop you a line to tell you how pleased I was with the Deluxe Lobster Gram! I wanted to give my boyfriend something special and memorable as a Valentine's Day gift and he absolutely loved it! He said it was the most thoughtful gift that anyone has ever given him and now he wants to do the same for his daughter's anniversary gift. Kudos to you for making the Lobster Gram available! Everything in my order was exceptional!!! Thanks again!
Diane McKiernan

You helped make our anniversary a very special one

We got our wonderful "Ship to Shore Deluxe" Lobster Gram and enjoyed it on Saturday. What a wonderful product and service you have! You helped make our anniversary a very special one. Great service and a fantastic meal to remember! We wish your company good things in the future and will do our best to spread your name.
Courtney Ternet

Saturday, February 17, 2007

I cooked my steak and lobster to perfection and both my husband and I enjoyed it.

I want to thank you for such a wonderful dinner! I had to put off my Valentine dinner until today - I cooked my steak and lobster to perfection and both my husband and I enjoyed it. We shared our thoughts with neighbors over a bonfire of our dinner. My husband and I are not big eaters so I followed directions to butterfly the steak so we could share it. My clam chowder will be served another day along with the jumbo shrimp. My cheese cake will be served on the 24th for my husband’s 60th birthday

Friday, February 16, 2007

I will highly recommend your company to family and friends!

I ordered a Valentine's meal for the first time using your company. I live in Maryland, and due to the snowy/icy conditions, I was nervous about my package arriving; but it did! My Valentine loved the meal. It was not only fun cooking dinner together, it was all so delicious!! I will highly recommend your company to family and friends! Keep up the good work!
Lori Ranck

Thursday, February 15, 2007

What a FUN gift

Tuesday we received a live Maine Lobster Gram for our birthdays (both my husband's and mine–4 days apart) from our son, Michael Burnett. What a FUN gift. Everything arrived perfect and we had a wonderful dinner...THANK YOU.
Peg Burnett

Wow!!! was it great!

Lobster Gram Review of the Lobster Licious Gram
We had the Lobster-licious gram with two 1-pound lobsters for Valentines! Wow!!! was it great! I heard of your company on the Spike O'Dell show...I ordered the above and watched Fed-Ex as it made its way from Portland Maine to Freeport IL. The order exceeded my expectations by a long shot and the surprise on my husband's face was priceless. We had such fun fixing dinner together last night! It was our 1st Valentines' together as a married couple and made the night extra special. The lobsters were in great shape when they arrived...we weren't very good hosts and threw them in a boiling pot of water. The Clam Chowder was delicious, and filling on a cold winter's night. The White Chocolate Raspberry Cheesecake is to "die for"!! We didn't have room for the Steaks and Crab Cakes and are saving that for another night. Livelob thinks of everything, even down to the towelettes. Thank you so much for making our
night special and we look forward to ordering again! You won't believe how I bragged to my co-workers on the order! Keep up the great customer service!
L. & K. Ocker

Thanks for a great product

Thanks for a great product. We planned our Valentine's Day dinner around the lobsters we ordered and they turned out perfect. You have thought of everything for our lobster kit. My husband was totally surprised and impressed. I knew I'd made the right choice when he said "I only wish I'd thought of it!". We can't wait to order again.
Scott & Becky Ivey

Lobster Gram is on the "O" List!!!

Lobster gram in O magazine

We are thrilled to announce that Lobster Gram is featured in the March 2007 issue of "O" Magazine! We are honored to be the featured gift on page 105 of Oprah's "Favorite Things"! For 20 years, Lobster Gram has strived to be the #1 gourmet home delivery service in the world, and this is just one step closer to achieving that goal! Thank you to everyone who has made Lobster Gram a reality, and a BIG thanks to Oprah, and "O" Magazine!

Sunday, February 11, 2007

Thank you. Absolutely delicious 60th birthday gift for my husband

Thank you. Absolutely delicious 60th birthday gift for my husband. Met all my expectations and believe me we are a "catch 'em and eat 'em" fresh fish family, so our expectations are extremely high! The nice thing is we have more to eat in the near future, so we are already looking forward to it! Love the customer service too. All arrived as requested and it was a great celebration.
Betty Kolinsky

Tuesday, February 6, 2007

OMG......ALL of our parents loved their Lobster Grams

Customer testimonial on the Lobster Gram
OMG......ALL of our parents loved their Lobster Grams. We had two Lobster Grams going to Arkansas and one to North Carolina. Each one said they could not believe how much food there was, and how well packaged with great instructions on how to prepare the foods, and not to forget to mention how absolutely incredibly yummy it all was, right down to the bib's and butter.....thanks so much for making their experiences so great....we will send these to others in the future...not one regret in sending them. Hugs & special "thank you's"
Michael & Kemah Berg

ll of our business with livelob has met and exceeded our expectations

Customer Service at Livelob is to be congratulated for the quick and courteous response to our question... We learned long ago that it is hard to get good service and a good meal when the restaurants are trying to shove as many people through as possible. All of our business with livelob has met and exceeded our expectations and we refer on a regular basis because of the quality and performance. Thanks again for the attention.
Bob & Janice Henderson

Thursday, February 1, 2007

Thank You All, for making each experience superb!!!

I am again awed by the professional and pleasant help offered by all your employees. I have been ordering from you guys for a few years, referring as I go, and all my family & friends have all been pleased with not only the quality of your merchandise, but also the friendliness of all who work for this company! So again I want to say Thank You All, for making each experience superb!!!
A very satisfied customer,
Marie Copsy