Showing posts with label Lobster Gram Customer Experience. Show all posts
Showing posts with label Lobster Gram Customer Experience. Show all posts

Friday, August 29, 2008

The 15 Live Maine Lobsters arrived in Pristine condition!

The 15 Live Maine lobsters arrived in pristine condition and everyone raved about them. Thank you very much!
S. Densmore

Thursday, August 28, 2008

The Filet Mignon Actually Does Melt in Your Mouth!

Wow, our Ship to Shore Gram dinner was OUTSTANDING! Thank you so much! It was packaged so well, and I really appreciated all of the easy directions. The filet actually does melt in your mouth! I'm also sending in a comment card to thank you, again. If you ever need us to spread the good word about Live Lob here in Omaha, please don't hesitate to let me know!
D. Marcelino

Monday, August 18, 2008

"It was delivered right on time!"

I just ordered a Lobster Gram for a very very special person…It was delivered right on time and thoroughly enjoyed!! His name is Soren and he lives in Sparta NJ (see photo). Soren's co-owner, Deb, said:

"...once we got to the eating part, it was far too messy (and yummy) to try to use the camera. But I promise he did participate, very enthusiastically .. we even shared a baked potato with it. I wasn't sure if he would like it, but as soon as he tasted it he was crazed... the whole time I was cracking the next piece, he was on my leg scratching me with his paw, his "wild eyed" stare intently upon me, and big bubbles forming at the sides of his mouth..."



Rest assured I plan to use Lobster Gram again (for even my human friends).

Suzanne Orban-Stagle

Thursday, February 14, 2008

Lobster Romance for Valentines Day


My girlfriend Marci and I received a Lobster Gram gift certificate from my brother Christopher for Christmas and we decided to use it for Valentine's Day. We decided on the Lobsterpalooza package with two 1.5-lb lobsters. I ordered the package 2 days before Valentine's Day and everything showed up on time and professionally packaged. Our two "guests of honor" from Maine were perky and lively! I decided it would be fun to capture the experience on camera! I am sure that you will be able to tell how much fun we had by watching our video...



This really was an AMAZING and FUN experience that we will remember forever! Not only were the lobsters fresh and delicious, the lobster bisque and lobster cakes were superb. The lobster ravioli was single handedly one of the finest dishes I have ever tasted... I was blown away! Thank you so much, it was a wonderful Valentine's experience! The Lobster Gram is BRILLIANT, I will certainly do this again AND, I will recommend it to EVERYONE!

- Chad Helenthal

Sunday, August 19, 2007

It was worth every cent!


I have heard your product promoted on WGN radio for years, and wanted to do something special for my mom and dad's 48th anniversary so I sent them a live Maine Lobster & Fillet Mignon package. They don't go out to eat very often, and since it's been so horribly cold & snowy in their area, I thought it would be fun. On delivery day the weather was awful. At 4:30 Mom put a frozen pizza in the oven. The FedEx driver came about 5:30 as they were eating their supper... so they had to wait until the next day to enjoy their lobsters. My mom was so excited when she opened the box. She could not get over how beautifully everything was packed and thoughtfully included. She called me 3 times before they even took a bite! "Did I tell you there was a fresh lemon in there?" she said on call #2. Call 3: "The crystal candle holder is so beautiful, and they even put matches in the box! Can you believe that???" They ate the lobster (saved the steaks and bisque) and said it was excellent. My dad is pretty easy to please. Mom is fussier - very classy lady. They're both economical and I about fell over when mom said, "I know that must've cost a pretty penny... but it was worth every cent. I don't know when we ever enjoyed something more, and opening those boxes was better than Christmas." Thank you for helping me celebrate their love and commitment and making their anniversary a truly special occasion. Please pass my thanks along to the whole team for the quality, thought, and TLC. I will definitely order again and pass this idea along to others. It is a perfect gift.

M. Zimmer

Our LiveLob dinner was OUTSTANDING!


Wow, our Live Lob dinner was OUTSTANDING! Thank you so much! It was packaged so well, and I really appreciated all of the easy directions. The fillet actually does melt in your mouth! I'm also sending in a comment card to thank you, again. If you ever need us to spread the good word about Live Lob here in Omaha, please don't hesitate to let me know!
Deanna Marcelino

Monday, August 13, 2007

I Loved my Lobster Gram!

Just wanted to send a note to tell you I LOVED my lobster gram. I received the Lobster-licious Gram. The food was absolutely the best. I haven't enjoyed a meal that good since I left Maine 20 years ago. Made me home sick for New England food! Thank you for the great service!
G. Clanton

Wednesday, August 1, 2007

I was SO HAPPY!

I've been getting your magazine for 3 YEARS!!!! and hoping some day I would be able to purchase one of your GIANT LOBSTER TAILS. Well this year Meredith ordered us 2 of the 20-to-24 oz. lobster tails. I NEVER DREAMED it would be that big...it was soooooooo exciting to receive, and the shipping was awesome. I was SO HAPPY!!! It was so big I ate half last night and half tonight. I want to let you know how AWESOME THEY ARE!!!
My grandkids know I love lobster, so for my birthday last year they bought me the lobster oven mitts, apron, hat, plate holders, etc. I told them I was going to save them for the very special lobster tail for "Grandma Tina" and this was it. Thank you for being true to your word. They were soooooo unbelievably good!!!! My grandkids had such a laugh over my attire for the pics, I had Meredith wear the outfit too.
Tina Childers

Thursday, June 21, 2007

It was as good as any fine resturant!

Our son, Thomas, sent us the Lobsterpalooza package as a Father's Day gift. My husband and I had the most wonderful dinner last night! It was as good as any fine resturant! My husband likes only the freshest seafood and this was by far some of the VERY freshest! I really can't tell you which was the better side dish: he liked one, I liked the other. We both enjoyed the bisque and the lobster was wonderfully delicious! The cooking instructions were extremely helpful, since I had never cooked fresh lobster before. Needless to say the chocolate cake was a wonderful finish to a great meal! Just wanted to let you know your shipment from up north made it all the way to south Texas and was enjoyed by two very lucky people! We look forward to ordering in the future. Also our son found out about your product on two different radio talk shows---good advertising!!
- Mrs. T. Talbott

I would definitely order from Lobster Gram again

I can't tell you how great this lobster was; it tasted like it came right out of the water. I received 2 one-pounders. They were so meaty and very sweet. I would definitely order from Lobster Gram again. What a wonderful birthday gift this would be for anyone that loves lobster. Lobster gram is great. Thanks again!!!
J.S.

Wednesday, June 20, 2007

Thanks for making my Dad's day!

I wanted to pass along a note from my father! I sent him lobsters and steaks for Father's Day. Here's his note: " Thanks for the really great food stuff. The lobsters and steaks were a great treat but the chowder and crab cakes were the best I ever had. I've had crab cakes before but was never overly thrilled. These were all crab meat and really good. Thanks for the feast." Thanks for making my Dad's day!
- K Owens

Sunday, June 17, 2007

What a wonderful idea this is!

I ordered the Boston Party Gram Lobster Dinner for Father’s day. My parents called twice to tell me how wonderful the dinner was (there was SO much food, they were still eating it 2 days later!!). Not only have they commented on how wonderful everything tastes but they were very impressed with the packaging, which was beautiful, and all that is included for eating. I read about the company in the June issue of Reader's Digest – knowing what a lobster fan my dad is, I decided to try it. Had I not read the article, it would never have occurred to me to ship lobsters to my father! What a wonderful idea this is. I was impressed with the pricing – It would have cost me the same amount (or frankly more) to have taken my father to a restaurant and ordered the same food! My father was completely surprised and very grateful for the wonderful dinner I was able to send to him for Father’s day. I have not only recommended your company to several people but will definitely use you again.
Thank you !
F. Mertins

Saturday, June 16, 2007

He can not thank me enough for this great gift

I would just like to say thank you for all your help. I placed a Live Lobster order for my dad for father's day and he cannot thank me enough for this great gift. He said the seafood was outstanding and so fresh that this was the best seafood he has had in a very long time. Again, thank you for making my dad's special day a memorable one.
- D .Reff

Wednesday, May 2, 2007

They received 1lb lobstes today and they are ecstatic!

This is the 1st time I have ever used your service. I got a lobster gram for my parents’ 43rd anniversary. They received the 1-pound lobsters today and they are ecstatic about getting them. They moved from NY to Las Vegas, and now live in Texas and it has been a very long time for my parents to eat Maine Lobsters. They arrived alive and well. This was one of the best ideas out there. I am so glad I had found this site. It is definitely something I will use again and tell people about. Regards,
Debbie Turek

Saturday, April 14, 2007

I have purchased many lobsters from Lobster Gram





I have purchased many Lobsters from Lobster Gram. It's amazing how fast they were delivered and how alive they were when they arrived. I'm not a novice connoisseur of seafood; I've probably eaten over 1,500 lobsters in the past 55 years. I also build custom scratch-built model boats and thought you might enjoy this picture.
Jim Ryan

Tuesday, April 10, 2007

Thank you all for the amazing service


Thank you all for the amazing service and great quality product. After having our delivery attempted on Valentine's Day and being disrupted by a winter storm, we were more than excited to have gotten our shipment of the Live Maine Marvel Deluxe Dinner on Friday. Thank you all again. We look forward to ordering from you again, and very soon!!
Dan and Samantha Sharpe

Thank you all for the amazing service


Thank you all for the amazing service and great quality product. After having our delivery attempted on Valentine's Day and being disrupted by a winter storm, we were more than excited to have gotten our shipment of the Live Maine Marvel Deluxe Dinner on Friday. Thank you all again. We look forward to ordering from you again, and very soon!!
Dan and Samantha Sharpe

Wednesday, March 28, 2007

We LOVE Lobster Grins!


These are the lobsters my Mom has been dreaming of! Thanks for making her 84th birthday a memorable one - and for making ME look like a hero!!! Fun & delicious! Here's "the Miller Girls" in all their glory, with our best "We LOVE Lobster grins!!!
Sue Miller, aka Lobster Girl

Wednesday, March 7, 2007

Everything we ordered was perfectly fresh and absolutely delicious too

Review of Dungeness Crab from Lobster Gram
So many customers take the time to complain, but not extol, so I wanted to make sure I let you know what a fabulous experience we had with our first order. We heard about you through our Discover rewards program...I went to school in Boston, and have long missed REAL seafood, so I was excited to see your company was based in Maine. Everything arrived exactly on the date planned and was packaged very well. We can't get Dungeness crab very readily here...Everything we ordered was perfectly fresh and absolutely delicious too. You could never tell anything was frozen. I do have one "complaint" - those crabs were so huge that I had to cook them one at a time because I didn't have a big enough pot to hold them all at once. It was the best Dungeness crab we ever had. Being able to choose the date of arrival and track the shipment are great options. A very nice touch to include cooking/cracking instructions; they helped immensely...Thank you for providing both superior products and superior service. We will definitely be repeat customers...and soon!
Christina Lindberg

Monday, March 5, 2007

The food is absolutely amazing


I've been a customer of Lobster Gram for about 5 or 6 years now. I just wanted to let you know what a great job you are doing. The food is absolutely amazing (the best clam chowder in the world!!), and your customer service people are always so polite and helpful. I always recommend you guys to friends and family. I think this is the very first time I've felt the need to let a company know just how good a job they are doing!!! Keep doing what you're doing!!!
Michael Costello