I just wanted to thank you for your outstanding customer service.

I just wanted to thank you for your outstanding customer service. I realize that your company has an exceptional reputation and that you rarely have things that go wrong. It makes me feel good that you actually tested that lot of tails and arrived at the same conclusion. The most important thing is that you were there for me as a customer and made sure that you did whatever you could to make me happy. You do not find that quality in a company very often. When you live in NYC you constantly deal with companies that just don't care. You are not one of those companies.
Everyone that I have dealt with at Lobster Gram has been just so accommodating and friendly. It was like a breath of fresh air to deal with such quality team members. I truly look forward to doing much more business with you. I love lobster!!
E.Grossman